Meet Seija Customer satisfaction at the core

Seija Ali-Lekkala has worked as a Senior Service Specialist for over six years. A typical workday involves answering customer service calls and handling customer issues. Her aim is to resolve everything in one call, if possible. For Seija, the most rewarding aspect of her job is a satisfied customer.

“Whether it’s a power outage, a challenging customer query, or another problem that gets resolved, the gratitude from customers is the best feedback I can get," Seija states.

Seija feels she fits in 100% at VENI. “If I had to describe our work culture in a few words, they would be fair, caring, friendly, and respectful. Here, everyone is always ready to help each other,” Seija sums up.