Practical Information for Property Managers
Back to Metering serviceEverything you need to know
Need more help? Frequently Asked Questions
How is meter reading done?
VENI Metering has installed remotely read meters for all subscribers. The values are collected and checked continuously in our solution.
Does your company qualify for a reduced electricity tax?
Some companies are entitled to a reduced tax or exemption from the electricity tax. For example, production companies can get a reduced electricity tax rate on facilities used for production. The company must document whether the criteria for a reduced tax are met.
How do we order new metering equipment for a building with metering management?
It is important that VENI Metering receives information about customers who will be on a new meter from the start. All data about the new customer must be registered with VENI Metering as soon as the facility is ready and voltage set. It is not possible to register a start date retroactively. See Ordering new metering equipment for more information.
How do I get access to the VENI Portal?
Log on to the VENI Portal and download our user manual here.
How can the property manager monitor the building’s electricity consumption?
VENI Metering uses automatically read meters on all buildings with metering management. All meter values in the entire building are made available in the VENI Portal. Here you can quickly and easily get an overview of all meters, including meter number, meter name, consumption, and who is listed as the subscriber. You can see electricity consumption per meter or for the entire property portfolio and compare periods as desired.
How can our tenants monitor their own consumption?
All tenants in buildings with metering solutions from VENI Metering can log in to the customer portal My Page and get a complete overview of their consumption.
How does metering management work for tenants?
VENI invoices tenants for electricity sales and grid on a single monthly invoice.
Customer Service
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